Willows Unified School District welcomes constructive comments that
help to improve the quality of our educational program and assist our
staff to perform their tasks more efficiently.
complaints fall within the jurisdiction of the school district and
others fall within the jurisdiction of the California Department of
For general information on complaints, please click here to view the California Department of Education Uniform Complaint Procedures.
Complaints About School Personnel
Boards are legally required to safeguard employees from individuals who
may upbraid, insult or abuse them (illegal acts). In addition,
personnel matters, especially anything evaluative in nature, must be
done in a closed board meeting.
The procedure for filing a complaint is as follows:
A complaint concerning a school employee should first be made directly to the person the complaint concerns.
If unresolved, then the complaint should be directed to the Principal in writing, for review and analysis.
If unresolved, the complaint shall be referred to the Superintendent.
Superintendent's decision shall be final, unless one of the parties
involved requests a closed session before the Board of Trustees on the
complaint. When a complaint is made directly to the Board as a whole or
to an individual Board member, it shall be referred to the
administration for study and possible solution
Complaints About Instructional Programs
If you wish to lodge a complaint about an instructional program, please present your criticism in writing to the Superintendent.
Written complaints about programs should be very specific in nature, addressing:
The program involved
of complainant by name, address, any pertinent affiliation, and a
statement of the basis for criticizing the particular item
the complaint involves any Consolidated Categorical Programs (Title I,
Title II, etc.), the complainant may contact and discuss the
issue with the School's Administrator. If the issue is still
unresolved, the complainant may use the Uniform Complaint Procedure.
v. State of California is a landmark 2004 Superior Court case to
provide all students equal access to instructional materials, safe
schools, and quality teachers.